Refund

This agreement (hereinafter the "Agreement") sets out the terms and conditions that apply to the purchase of services (hereinafter the "Services") from YOBBRO, offered by Lex Facto Inc., a multidisciplinary law firm specializing in contesting traffic violations (Quebec, Ontario) and other areas of law, including criminal law. 

YOBBRO is the trade name used by the corporation LEX FACTO INC. , whose place of business is located at 480 Saint-Laurent Blvd., Suite 200, Montreal, Quebec, H2Y 3Y7, and whose telephone number is 514-666-0911 (hereinafter "YOBBRO").

 

YOBBRO reserves the right to modify these terms and conditions.

 

By using our platform to purchase online services such as packages for contesting traffic tickets or other criminal matters in Quebec ("Package"), you must accept these terms and conditions of sale and agree to be bound by them.

 

I: AUTHORIZATION TO USE ELECTRONIC DOCUMENTS

You hereby authorize the exchange of documents and information between you and YOBBRO. By completing the form, you agree that YOBBRO may use your information to contact you and keep it in our system for future use in accordance with these terms and conditions.

 

II: OTHER DOCUMENTS, AGREEMENTS, AND POLICIES

The use of the platform and YOBBRO's activities are governed by these terms and conditions and by the mandate that you will sign with one of YOBBRO's lawyers, if required.

 

III: SERVICE

YOBBRO offers an online platform that allows users to purchase Packages and manage files. 

These Packages include:

• Opening the client's file;

• Compiling and researching administrative information for the customer file.

• Integration of the file into our computerized management system.                                                                     

• When the situation requires it, for example due to the complexity of the file or exceptional circumstances, the use of a former police officer to analyze the police techniques used.

• Assigning a lawyer to the client.

• Requesting disclosure of legal evidence in the client's file.

• Administrative and legal follow-up of the client's file.

• Automated legal analysis of the client's file in our specialized case law database; and

• The possibility of consulting with the lawyer by telephone or electronic communication as needed.

 

This does not include conducting a trial or any other legal action, as each case is unique. 

During the legal consultation with the lawyer, the lawyer will advise the client on the next steps and you can decide together on the best course of action, with details of the fees.

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In the event of any confusion or discrepancy between this Agreement and the mandate signed with a YOBBRO lawyer, the mandate shall prevail over this Agreement.

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The lawyer assigned by YOBBRO to handle the client's case is a lawyer employed by YOBBRO, when the client or the court with jurisdiction to hear the client's case is in Montreal and its surrounding area. 

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Outside our territorial limits, which may be modified depending on our capacity, YOBBRO may refer the client to a trusted external lawyer, with whom the client will have the opportunity to complete their case. 

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When a case is referred externally, YOBBRO performs all the services listed above from the moment the case is opened. 

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The external lawyer will not charge the client for legal analysis and consultation but may determine with the client the scope and terms of the mandate if additional legal services are required, at the client's discretion.

 

In the case of a referral to an external lawyer, YOBBRO acts as an administrative intermediary and is remunerated solely through administrative fees. 

Legal fees other than those included in the Package will be paid directly to the external lawyer by the client.

 

IV: REGISTRATION AND PAYMENT

To benefit from YOBBRO's services, you must register on the online platform. 

If you are unable to register on the online platform, you can also register by calling YOBBRO and providing your payment information over the phone, or by visiting YOBBRO's place of business in person.

 

Payment for the Packages includes the file opening fee as well as the various AI-assisted automated services provided by YOBBRO, which are rendered immediately. 

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Legal fees are billed as soon as the legal service has been provided and invoiced.

 

You will receive a registration confirmation email from YOBBRO. Once your registration has been received, a representative will call you to complete your file, if necessary.

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You will be able to track your file and procedures directly from your confidential and secure YOBBRO account.

 

When you register online, you agree to provide truthful and up-to-date information about yourself and to update this information promptly if necessary to ensure that it remains accurate and complete.

 

V: CANCELLATION

YOBBRO reserves the right to limit quantities, refuse or cancel an order, even after sending an order confirmation, even if you have been billed for it. 

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If your order is cancelled after your payment has been processed, you will receive a full refund from YOBBRO.

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VI: LEGAL FEES

The customer may request a refund after payment. 

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HOWEVER, the portion of the fee allocated to administrative costs, file opening, and automated services cannot be refunded if the file has been opened, the system has opened the file, prepared the file, and conducted the associated research. 

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As for the portion of the fee allocated to legal fees, these may be refunded if no legal action has yet been taken in the case. This table details the breakdown:

 

VII: MINORS

Only users over the age of 18 or capable of entering binding contracts may use YOBBRO's Services. 

Minors may only use YOBBRO under the supervision of a parent or guardian.

 

VIII: APPLICABLE LAW AND TERRITORY OF APPLICATION

YOBBRO is based in Montreal. This Agreement shall be interpreted in accordance with the laws of the Province of Quebec and the laws of Canada applicable in that province.

 

IX: ASSIGNMENT

You may not assign your rights or obligations under this Agreement.

 

X: APPLICATION

You are bound by this Agreement and acknowledge that you have read and understood your rights and obligations.